1. Scope of Application

The following General Terms and Conditions apply to all orders placed through our online shop Livingwelllife.

2. Contracting Party

Livingwelllife
Owner: Sven Haase
Albertus-Magnus-Str. 12b
33335 Gütersloh
Germany

Email: info@livingwelllife.shop
Phone: 0160 98028588

3. Formation of Contract

The presentation of products in the online shop does not constitute a legally binding offer.

By clicking the order button, you submit a binding offer to purchase the goods contained in your shopping cart.

The contract is concluded as soon as we accept your order by sending an order confirmation via email or by shipping the goods.

The ordering process takes place via the Shopify system. Inputs can be corrected at any time before submitting the order.

4. Storage of the Contract Text

We store the contract text. The order data and these General Terms and Conditions will be sent to you via email.

5. Prices and Payment

All prices are final prices in Euro. According to § 19 UStG, no sales tax is shown.

Payment is made using the payment methods offered in the ordering process, specifically:

• Credit card (via Shopify Payments)
• PayPal
• Klarna
• Apple Pay
• Google Pay

The charge will be made immediately after the order is completed.

6. Delivery

Delivery is available within Germany and selected European countries.

Processing time is usually 1–3 business days.

Delivery time is usually 5–10 business days within Germany and may vary depending on the destination region.

Further information can be found on our "Shipping & Delivery" page.

7. Retention of Title

The goods remain our property until full payment has been received.

8. Right of Withdrawal

Consumers have a statutory right of withdrawal. Details can be found in our cancellation policy.

9. Warranty

The statutory warranty rights apply.

10. Liability

We are fully liable for damages resulting from injury to life, body, or health.

In all other respects, we are only liable for intent and gross negligence and for the breach of essential contractual obligations.

11. Customer Service

Our customer service is available to you at any time for questions about orders, products, or returns.

You can reach us by email at info@livingwelllife.shop or by phone at 0160 98028588.

12. Contract Language

The contract language is German.

13. Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.