Cancellation policy / Right of return
Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us
Livingwelllife
Owner: Sven Haase
Albertus-Magnus-Str. 12b
33335 Gütersloh
Germany
Email: info@livingwelllife.shop
Phone: 0160 98028588
by means of a clear statement of your decision to withdraw from this contract.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from a different shipping method), within 14 days at the latest from the day we receive your withdrawal notice.
The refund will be made using the same payment method that you used for the original order.
We may refuse to refund you until we have received the goods back or you have provided proof of return.
Return of Goods
You must return the goods to us within 14 days at the latest from the day you notified us of your withdrawal.
Return address:
Livingwelllife
Albertus-Magnus-Str. 12b
33335 Gütersloh
Germany
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from improper handling.
Note on Returns
Please contact us before returning at info@livingwelllife.shop, so that we can prepare the process optimally for you.
This is not a prerequisite for exercising your right of withdrawal.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to individually manufactured or personalized products.
